The National Anti-Corruption Commission (NACC) can only investigate serious or systemic corrupt conduct involving Commonwealth public officials and others within its jurisdiction.
If your concern is outside the NACC's jurisdiction, another organisation may be able to help. This page provides information about common reporting and complaint pathways.
What is your concern about?
Australian Government agency, service or decision
The NACC does not review government decisions or investigate complaints about poor service that do not involve corrupt conduct.
If you are dissatisfied with an Australian Government agency's service or a decision it has made, you should generally contact the agency first. Many agencies have complaint and review processes that can resolve issues quickly and efficiently.
If you are not satisfied with the agency's response, you may be able to make a complaint to the Commonwealth Ombudsman.
Useful links
- Commonwealth Ombudsman - ombudsman.gov.au
- Services Australia complaints and feedback - servicesaustralia.gov.au/complaints-and-feedback
- Complaints about the ATO - ato.gov.au/contact-us/complaints-and-feedback/complaints
- NDIS feedback and complaints form - ndis.gov.au/contact/feedback-and-complaints
Corruption involving a state, territory or local government official
The NACC investigates corruption involving the Commonwealth public sector. It does not investigate corruption involving state, territory or local government officials.
You should contact the anti-corruption or integrity agency in the relevant jurisdiction.
Useful links
- Australian Capital Territory - integrity.act.gov.au
- New South Wales - icac.nsw.gov.au
- Northern Territory - icac.nt.gov.au
- Queensland - ccc.qld.gov.au or integrity.qld.gov.au
- South Australia - icac.sa.gov.au or publicintegrity.sa.gov.au
- Tasmania - integrity.tas.gov.au
- Victoria - ibac.vic.gov.au
- Western Australia - ccc.wa.gov.au
A workplace issue
The Fair Work Ombudsman can help with workplace rights and obligations, including pay, conditions and workplace entitlements.
Useful links
Fair Work Ombudsman - fairwork.gov.au
Banking or financial services
If your complaint relates to a bank, insurer, financial adviser or other financial service provider, you may be able to lodge a complaint with the Australian Financial Complaints Authority.
Useful links
Australian Financial Complaints Authority - afca.org.au
Human rights or discrimination
If your concern relates to discrimination, harassment or human rights issues, you may be able to make a complaint to the Australian Human Rights Commission.
Useful links
Australian Human Rights Commission - humanrights.gov.au
Not sure where your issue fits?
You do not need to be certain that the conduct you are concerned about involves corruption before contacting us.
If you believe conduct may involve corruption in the Commonwealth public sector, you can provide information to the NACC. We will assess the information and determine whether it raises a corruption issue within our jurisdiction.
If we cannot investigate the matter, we may be able to provide information about a more appropriate complaint or reporting pathway.